Little Blue Flowers

Sometimes I look at my progress, shake my head, and find fault with myself.  I see myself as putting out inconsistent effort, procrastinating, playing it safe, shrinking, contracting. One class I taught went especially badly, partly because I did not see the people as my “target audience” and did not prepare with my usual attention and energy. The unconscious pattern I was falling into was that by focusing on what I’m doing wrong, and feeling inadequate, this leads to more of the same and I was going into a downward spiral.

Luckily for me, I have a housemate who is such a good friend that when she heard me starting down this path recently, she offered a corrective. Instead of saying, “No, it’s not true, you really have worthwhile things to offer, don’t feel so bad,” she gave me much more. “Cathy, remember how you were beaming the other day when you told me about going out in the morning to water those little blue flowers near the stairs, and how pleased you were when you saw a few more?” I agreed. Then she said, “What about seeing your work like those little blue flowers? Remember that class you taught for the Moms Against Gun Violence? That’s a little blue flower. Those clients you have are more flowers. Celebrate and build on your successes, and don’t dwell on the failures.”

She was reminding me that feeling gratitude for the small successes will lead to more progress than finding fault with myself for my shortcomings. Intellectually, I know this, but it takes a good friend sometimes to keep me on track because the old patterns still sneak up on me.

How about you? Do you know how to communicate caringly, yet old entrenched patterns surface and get in your way, leading to results you don’t want in your relationships? Do you find yourself in an anxious or stressed state frequently? Could you benefit from having a coach who, like a good friend, gently points out your strengths and helps you to build upon them?

I’m now offering a 4-session package of HeartMath Coaching for Resilience, in which you learn to get your heart and brain into “sync”, or “coherence.” Here’s what’s included:

1st session:

  • Mapping your stressors
  • Heart-focused breathing
  • Biofeedback – learn coherence in real time
  • Acknowledging your own feelings and needs
  • 2nd session:

  • From depletion to renewal
  •  Quick Coherence Technique
  • Biofeedback
  • Active listening and empathy for others
  • 3rd session:

  • Plugging energy leaks
  • The Inner Ease technique
  • Effective decision making
  • Gaining insight through coherence
  • 4th session:

  • Connection through empathy
  • Communicating your truth without judgment
  • 3 strategies for sustaining coherence
  • Action plans going forward
  • Special offer

    This package of 4 sessions, regularly priced at $320, is now available for just $250 if you sign up by the end of April. Meanwhile, I’m going to keep watering my little blue flowers!

“It is only with the heart that we can see truly.”

www.heartspeakpeace.com

828-545-9681

 

Our Hearts, Our Selves

heartekgOur Hearts, Our Selves

Did you know that the heart has its own “brain”? Yes, over 60 per cent of our hearts’ cells are nerve cells, and the heart has a brain with its own memories and preferences. The nun who received a heart transplant from a young man killed in a motorcycle accident was surprised to find herself craving Budweiser and chicken mcnuggets! And our hearts are sending messages to our brains more frequently than in the other direction. (Are we listening??) heartmath

HeartMath®: the rhythms of the heart 

The heart, according to the Institute of HeartMath®, is the “master regulator” for the whole body. As goes the heart, so go the nervous system, the digestive system, the respiratory system, the immune system, and the brain. The heart’s electromagnetic field is at least a hundred times more powerful than the brain’s, and it extends out beyond our bodies, subtly influencing everyone we encounter. Have you ever walked into a room where there has just been an argument, and felt the energy? Sometimes these energies are not so subtle!

Health benefits abound

When we are feeling peaceful, loving or grateful, our heart rhythms entrain all the other organ systems in our bodies to work at their best. This state is called “heart-brain coherence,” and it can be taught.  The Institute of HeartMath® has done extensive studies on the health benefits of practicing coherence. Some of the conditions that can be helped include: high blood pressure, digestive disorders, asthma, diabetes, insomnia, asthma, congestive heart disease, fatigue, PTSD, depression, and anxiety. HeartMath® has been used by health professionals, businesses, veterans, police, the military, schools, universities, nonprofits, and athletes.  (Please see www.heartmath.org)

It’s not just for adults. Students benefit because they can learn to diminish test anxiety and think more clearly, resulting in improved test scores. They also improve their social and emotional functioning in school.

Self-regulation skills

When I first encountered HeartMath® in the 1990’s, I was a biofeedback therapist. I was very impressed with their research, and hoped they would create a way to monitor and “feed back” the heart data so that people could learn these skills. And a few years later, they did! The Emwave® is a simple device that attaches to an earlobe and your computer and gives you information about your coherence level, and the Inner Balance® can go everywhere–it works with an iPhone.

This year when I became a certified HeartMath® coach, I was surprised and pleased to learn how to manage my own energy better using HeartMath® skills. Now if I am frustrated or worried or anxious, I pause and ask myself if I want to stay in that contracted state that is draining my energy. NO! It may take a few tries, but I can usually shift to heart-focused breathing and generate a feeling of appreciation or ease. At night if I am not falling asleep right away, I do my HeartMath® practices, and feel the bliss of deep relaxation followed by sleep. When getting ready for an important phone call, teaching a class, or meeting someone, my goal is to “get coherent” in preparation. These are the basics of self-regulation and resilience: taking charge of my own well-being.

Heart Insights

Best of all, I can frequently access intuitive insights that flow when my heart and brain are “in sync.” These insights can be as simple as “I could be taking better care of my health and slowing down more,” or they could be in response to a question I’m having about a relationship. When I first received a heart insight, it was in a class called “BePeace,” taught by Rita Marie Johnson, with practices for combining empathic communication skills with heart coherence and insight. The results were profound: I was able to heal a rift with a brother that had resulted in a communication breakdown, after having that insight!

Rita Marie trained me to be a teacher of her courses. Her new book, Completely Connected, just won the Nautilus award in psychology (an award previously held by the Dalai Lama, Thich Nhat Hanh, Deepak Chopra, and Marianne Williamson).

Get the benefits…

You can receive the HeartMath® benefits by:

  • Taking the BePeace course with me on the weekend of October 15 and 16 at Unity of the Blue Ridge. Please see heartspeakpeace.com for more information.
  • If you prefer individual coaching sessions in HeartMath®, please contact me at 828-545-9681 or cathyfholt@gmail.com. Your first consultation is free!

 

 

 

 

Charles Eisenstein and “the space between stories”

charles eisensteinAccording to Eisenstein, who spoke last week in Asheville, we are transitioning from the “old story” of separation to the “new story” of inter-being. The “old story” was domination and hierarchy, competition, judgments, and war; the “new story” is interdependence, relationships, and empathy. “If we really understood one another’s worlds, we would not judge,” he stated. “We would see that our judgments are delusional.” As in the process known as Circling, the question we want to ask in order to inhabit each other’s worlds is “What is it like to be you?”

“Real stories can pierce ideologies like racism and homophobia,” he said, whereas simply attacking police as racists changes nothing. For example, in South Africa there were Truth and Reconciliation committees in which people told their stories of suffering to the perpetrators of apartheid; there was no bloodbath, because people were deeply heard. How can we create conditions for people’s stories to be heard?

Why do we judge?

“Judgment is a deficiency in understanding. Judgment is chiefly a pain avoidance mechanism, channeling it into hatred of others,” said Eisenstein. “So we must learn to feel the pain, instead of channeling it into judgments.” He added that our society does not provide channels for grieving properly. “Judging ourselves for judging does not solve the problem either.”

“What’s wrong with you?!”

Every child hears this growing up, from frustrated parents and teachers. Is it any wonder that most of us grow up feeling deficient, not good enough, and believing there is something fundamentally wrong with us. In the “old story,” goodness or virtue was seen as overcoming our basic nature – like the concept of “original sin.” What if instead a teacher gently asked a misbehaving student, “What’s going on for you?”  “From true understanding comes appropriate action,” Eisenstein emphasized.

Why not focus on what is “right” with a person? The story we tell ourselves about others does determine our behavior toward them, and often the outcome. Eisenstein told a story of a woman who held fast to her story that despite their early criminal behavior, “These boys just want an education.” The result was that their behavior transformed for the better!

 

 

What is the true cause of addiction?

In a Huffington Post article by Johann Hari, author of Chasing the Scream: The First & Last Days of the Drug War, a startling answer is given.

Why don’t hospital patients on morphine stay addicted once discharged? Rat studies showed that isolated rats used cocaine addictively, while rats in a comfortable, social cage did not, despite easy access.

“The street-addict is like the rats in the first cage, isolated, alone, with only one source of solace to turn to. The medical patient is like the rats in the second cage. She is going home to a life where she is surrounded by the people she loves. The drug is the same, but the environment is different…

“Professor Peter Cohen argues that human beings have a deep need to bond and form connections. It’s how we get our satisfaction. If we can’t connect with each other, we will connect with anything we can find — the whirr of a roulette wheel or the prick of a syringe. He says we should stop talking about ‘addiction’ altogether, and instead call it ‘bonding.’ A heroin addict has bonded with heroin because she couldn’t bond as fully with anything else.

“So the opposite of addiction is not sobriety. It is human connection.”

After describing the miserable future of imprisonment and joblessness that await addicts in our society, Hari comments:
“There is an alternative. You can build a system that is designed to help drug addicts to reconnect with the world — and so leave behind their addictions.

“This isn’t theoretical. It is happening…. Nearly fifteen years ago, Portugal had one of the worst drug problems in Europe, with 1 percent of the population addicted to heroin. They had tried a drug war, and the problem just kept getting worse. So they decided to do something radically different. They resolved to decriminalize all drugs, and transfer all the money they used to spend on arresting and jailing drug addicts, and spend it instead on reconnecting them — to their own feelings, and to the wider society. The most crucial step is to get them secure housing, and subsidized jobs so they have a purpose in life, and something to get out of bed for. I watched as they are helped, in warm and welcoming clinics, to learn how to reconnect with their feelings, after years of trauma and stunning them into silence with drugs.

“One example I learned about was a group of addicts who were given a loan to set up a removals firm. Suddenly, they were a group, all bonded to each other, and to the society, and responsible for each other’s care.

“The results of all this are now in. An independent study by the British Journal of Criminology found that since total decriminalization, addiction has fallen, and injecting drug use is down by 50 percent. Decriminalization has been such a manifest success that very few people in Portugal want to go back to the old system. The main campaigner against the decriminalization back in 2000 … offered all the dire warnings that we would expect … But when we sat together in Lisbon, he told me that everything he predicted had not come to pass — and he now hopes the whole world will follow Portugal’s example.”

http://www.heartspeakpeace.com/1209-2/

Monitoring your energy: what drains or replenishes you?

batteries1Energy and Choices

We all want to feel alive, energetic and vibrant.  An “energy gain” is an activity, task, or thought that makes you feel better and more alive—those things we want to or choose to do. An “energy drain” is something that leaves us feeling less alive and even depleted—those things we believe we have to or must do; often something that we do not want to do.  In almost all cases, it is not that we have to, should, or must do a thing, it is actually a choice.  Even though you may believe “I have to cook dinner,”  it is a choice.  You can choose not to cook, and instead eat a prepared food or restaurant meal. Our thoughts and perceptions of an activity can make a big difference in our energy. Simply feeling frustrated can deplete us, while feeling grateful can replenish our energy.

Energy drains and gains are always unique to the individual; what is a drain for one can be a gain for another.  Energy drains can be doing the dishes and feeling resentful that your partner or children are not doing them, or anticipating seeing a person whom you do not really want to spend time with. An energy gain can be meeting a friend you enjoy, going for a walk in the woods, or taking a relaxing bath.

So often our lives are filled with things that we believe we “should do” instead of want to do.  “If I did this, my family and friends won’t like me”, or “I am not sure I will be successful so I will do something that is safe.”  How well charged are your energy batteries?

 

Explore strategies to decrease the energy drains and increase the energy gains. Try the following to observe your energy fluctuations:

  1. For one week monitor your energy drains and energy gains. Notice the events, activities, thoughts, or emotions that increase or decrease energy at home and at work. For example some drains can include cleaning bathroom, cooking another meal, or talking to a family member on the phone, while gains can be taking a walk, talking to a friend, completing a work task. Be very honest, just note the events that change your energy level.
  2. After the week look over your notes and identify at least one activity that drains your energy and one activity that increases your energy.
  3. Develop a strategy to decrease one of the energy drains.  Be very specific how, where, when, with whom, and which situations drain your energy.  Anticipate obstacles that may interfere with reducing your drains and develop new ways to overcome these obstacles. For example, trading tasks with others (“I will cook if you clean the bathroom”).
    Develop new ways to increase energy gains – such as doing exercise outdoors, or even taking a few minutes to breathe deeply.
  4. Each day intend to reduce one energy drain and increase one energy gain– and observe what happens.

Initially it may seem impossible, but many people report that the practice made them aware, increased their energy, and they had more control over their lives than they thought.  It also encouraged them to explore the question, “What is it that I really want to do?”  So often we do energy draining activities because of convention, habit and fear, which makes us feel powerless.  In observing our energy drains and energy gains, we become aware of choices.  Sometimes, the choice is not changing the tasks, but how we perceive and feel about them.

How the Connection Practice Helps Facilitators

Conflicts can arise in any group. To resolve conflicts, a skilled facilitator helps everyone to calm their reactivity, and then to see one another’s needs behind their positions.

Learn two ways to calm reactivity and rebuild connection and trust within the group, while encouraging creativity.

  • We’ll practice the skill of “translating” by respectfully re-stating each participant’s statement to reflect the underlying feelings and needs, without blame or judgment.
  • Creative insights frequently emerge when groups practice getting into synchrony of breathing, heart, and brain known as “coherence.”

 

Empathy in writing to my sister

I’m posting this email I sent to my sister (D) after a visit with our 97-year-old father in the summer.

KONICA MINOLTA DIGITAL CAMERA

   Dad & D

An incident that was painful for both of us: I had a project of interviewing him, and my sister very much wanted to be a part of it, to the point of taking over and asking most of the questions at one point. The second time, I started without her, and she was upset about not having been told and included in the entire project.

In this email, I did my best to guess empathically my sister’s feelings and needs, express my regret, and let her know some of what I was feeling as well.

Dear D,

I have been reflecting some on our visit to Dad and my behavior toward you. It seems to me that when you saw me interviewing Dad without having told you I was starting and including you for the whole time, you might have been feeling sad, left out, nervous, and really wanting inclusion and being a part of the whole process. I’m wondering if you might have thought I was trying to exclude you from some important and close moments with Dad. Was that how it was for you?  I regret that I did not look deeper to see that this could have been going on.

At times when you were speaking and the family was listening, I was wondering if you were feeling the pressure of so much to say, that you wanted the family to hear, in such a short visit – to help you feel understood and heard and acknowledged, and to meet your need for connection with Dad especially. I regret that I was seeing you in a negative way because I did not want to re-examine my habitual thoughts. Now I see how what I was labeling as your “dominating” the conversation was small in comparison to the many ways I have dominated YOU over the years, even bullied you when we were younger.

My apologies, D, for all the unconscious old behavior you had to experience from me. I felt ashamed and guilty that I did not muster up the ability to give you more genuine empathy while we were together, not only because I want to “walk my talk,” but also because I want to be more compassionate.

Love,
C

A NVC Trainer Reports from Botswana

Nonviolent Communication, or NVC has trainers who go all over the world to share the skills of listening and speaking from the heart. My friend Roberta Wall, a certified NVC trainer, wrote this touching story of her recent trip to Botswana.

Supporting HIV Healthworkers

There are many thousands of children and teens infected with HIV in Botswana, the virus transmitted to them at birth. Sometimes the same healthcare worker will follow these children from birth on, and many of them are now in their teens.

About 30 doctors and nurses gathered for an NVC training this week at the Baylor pediatric clinic in Gaborone. I asked them if they had had any situations where they tried to communicate something to someone and they felt frustrated or disappointed at the results. A woman doctor raised her hand and said that one of her 17-year-old patients, whom she had known since he was an infant, told her that he was not going to continue taking his medicine. Even after she told him that he could die, he said he didn’t care.

We spent the next hour and a half with numbers of different doctors, nurses, social workers and counselors role- playing how to speak to a young person in this situation. Every single one of them has encountered this over and over.

One exploration that touched me deeply was when the doctor who had been role playing the teen said, “I’m in the circle now”—meaning  “I’m going to share something outside of my role as a caregiver.”

Sometimes, he said, we have to stop trying to “win” with our clients: if all we are doing is trying to get them to comply with our plans, our protocol,  and our needs in order to feel successful, we aren’t creating the quality of relationship that will be a “win-win” —the essential ingredient for building trust and giving these kids a sense of understanding, respect and empowerment.

“What does that mean”, another asked—that we say, “Okay, go die?”

We began to explore what is for me one of the most challenging aspects of the path of Compassionate Communication—how do I genuinely value and connect with someone’s choices and experiences,when I am terrified that they will hear my connection as agreeing that they should do something that I think will be harmful to them? How do I give empathy to a teen who says he won’t take his medication when I believe that his doing so will kill him?

We decided to try role-plays with the doctors and caregivers playing themselves, looking for ways to hear the young man’s needs, to empathize with his needs, and also to hold onto our need to support his health and—yes, our need to make a contribution that has meaning and purpose.

Early in the role-plays, we learned that the boy was very angry at his mother, who had birthed him with the virus, and that he had expressed at some point the desire to ” expose” his mother as not giving him the love and support that he wanted. Then we learned that the mother had been present in the doctor’s office, so we added her into the role-play.

One of the other doctors present said that she was facing the same situation with a 14-year-old boy, and she wanted to know what she is supposed to say when she explains to him why he needs to take the drugs, and he says no.

I said that one of the practices of Nonviolent Communication is to look for the Yes in the No. What is it that he is saying Yes to? And can we ourselves become curious about what it is that he is saying Yes to— can we get curious about what is behind his No?image

We explored this in many role-plays and conversations during the rest of the session. We saw that when the doctors really stepped into the shoes of the young man, it was much easier for them to imagine what it was that he was saying Yes to. Some autonomy, some control over the life that had been given to him with this disease. Some choice about whether he wants to continue on— perhaps the ultimate expression of autonomy. We also noticed in several of the scenarios where doctors were involved with teens, that the teens’ anger at their parents often would be expressed by the teens saying that they would not take their medicine.

We want to use all of our observations, to gather everything that we notice and all of the information that we have, to help us guess what needs these teens are meeting in refusing to take their medicine. In several cases we guessed that the medicine and the choice to take it was a source of empowerment for the teens – it was a way of getting their parents’ attention, of getting their parents to hear what was important to them, and in some cases to get their parents to agree to things that they wanted in their own lives and felt otherwise powerless about.

Completely Connected

Completely Connected cover   “Completely Connected is brilliant, authentic and potent. Rita Marie Johnson puts leading edge theory into groundbreaking practice and offers us a medicine that is both soulful and acutely relevant.”  – James O’Dea, author of Cultivating Peace

“Combining empathy and insight, as Johnson has shown, is a valid and proven way to improve human relations.”  – President Oscar Arias, Nobel Peace Prize Laureate

This is a book that gives me hope. Rita Marie Johnson is an

Rita Marie Johnson, founder of The Connection Practice, Rasur Foundation International

Rita Marie Johnson, founder of The Connection Practice, Rasur Foundation International

extraordinary woman who received a calling to be a teacher of peace at the age of ten. After developing a set of practices that resolve conflicts, she has trained hundreds of school teachers, positively affecting over 160,000 students in Costa Rica alone. She has fought her way back from lymphoma twice, always learning and growing, and is passionate about spreading the steps she calls “the Connection Practice” far and wide.

Johnson offers story after story in which people of all ages and from many countries and walks of life have experienced breakthroughs using the Connection Practice. It involves identifying one’s own feelings and needs, those of others, and using the “Quick Coherence Technique” to get our hearts and brains into sync.

School children

Joe, a fifth grader, had just failed a math exam and he pulled a classmate across the playground by her hair. Instead of punishment, he was given empathy for his anger, hopelessness, and need for belonging. After being led into a state of harmony between heart and brain, he had this insight: “I could ask for what I need instead of hurting someone.” Later, this same child became a school mediator.

“When we deny the most basic aspects of ourselves–our feelings and needs–and don’t teach young people how to express themselves safely, it’s far more dangerous than not letting them open up,” writes Johnson.

Two rival 5th grade gangs were in conflict. When a teacher assisted them to list the feelings and needs of each, the need for communication emerged. This was because one gang spoke Spanish, causing suspicion and distrust. They agreed that everyone would speak English when they were together, and conflicts ceased as friendships formed.

Teachers

Not only are misconduct reports cut in half; the teachers benefit too. Several public school teachers shared that their marriages turned around by the end of the week-long course in the Connection Practice. One teacher was on the brink of separating from her husband; instead, she offered empathy to him and they connected “for the first time in ten years.” They are still together years later.

Brain research shows that naming feelings reduces the amygdala’s response to stressors, and naming needs enhances empathic responses.

Businesses

Two CEOs who’d had a 10-year conflict used “Feelings and Needs” cards to name their own feelings, and then to guess each other’s needs. The CEOs resolved their conflict, and then decided to have their executive teams do the same exercise. The two organizations agreed afterwards to use the cards to resolve any future conflicts.

A study of businesses showed that employers spend nearly 3 hours each week dealing with conflicts between people. One business now uses the Connection Practice at Monday morning meetings. A management consultant said, “The Connection Practice allows me to get clear about the needs I have and to consider the needs of the group…a much easier way to come to a solution or strategy that can work.”

Recovery

A 12-step participant said, “I got the skill set that transformed me from codependent behavior to unconditional love and acceptance.” Another wrote, “After all these years I’ve finally been able to forgive my father, and he has forgiven me.”

International

Students from all over the world attend the University for Peace in Costa Rica, one of the places where the Connection Practice is taught. Comments from students:

“This course has saved me years of therapy; it has empowered me.” – Mayn from India

“This practice can be applied in every country in the world.” – Maham from Pakistan

“I went home with the sensation of a clean soul.” – Laticia from Brazil

“This practice can be very important for preventing gender-based violence.” – Marion from Australia

For classes with Rita Marie Johnson, please visit www.rasurinternational.org. She is offering web based courses. For classes in the Asheville area, please contact cathyfholt@gmail.com or call Cathy at 828-545-9681.

 

 

Getting Connected

Completely Connected coverIn her new book, Completely Connected, Rita Marie Johnson recounts some of the insights she received when she was in a state of “heart-brain coherence”–the times when our breathing, our heart rhythms, and all our systems line up in synchrony, and spontaneous intuitions come freely. This state can be invited through a process known by the Institute of HeartMath as “Quick Coherence”: focus on the heart, breathe through the heart space, and experience feelings of appreciation.

Sometimes, Johnson writes, the message is simple: “It’s not time to leave Costa Rica yet.” This was not the message she wanted to hear at the time, yet she deeply realized it was for the best, and later events proved it. She recounts how the heart-brain insight can be used to understand a dream: when she was traveling all over the U.S. teaching courses and staying with friends, and feeling a bit “homeless,” she dreamed she owned a large apartment complex. Upon practicing coherence and requesting an insight, she realized that “the ‘apartment complex’ was made up of all the bedrooms of my many caring hosts.”

Here are a couple of examples from a recent course I taught in Asheville:

One woman stated that she had been bothered by a recurrent nightmare, at least weekly for over eight years. It usually left her feeling unsettled for a day or two. In the dream, she was trying to discover the “rulebook” of life. She requested a heart insight on the dream during our course. After I had led her into coherence, she kept her eyes closed for a long time and I hesitated to speak to her. When I finally asked if she had received an insight, she responded, “It’s still coming in.” Afterwards, she shared that her insight was that “there is no rulebook;” we need to ask for guidance day by day, situation by situation. This was a huge paradigm shift for her. A month later, she reported that she had not had that dream again!

Another woman in the class had been recently told by her doctor that she would need to start taking medication to lower her blood pressure, and she was reluctant to take it, but willing to monitor her blood pressure periodically. After the first Saturday of the Connection Practice, she dashed into a K-Mart to check her blood pressure and it was rather high. She decided to try an experiment, and used her heart focus, slow breathing, and a delightful memory to bring herself into coherence. A few moments later she again checked her blood pressure and it was 120 over 58, the lowest she could remember it being. She checked it again, just to make sure the reading was not a fluke. She felt so empowered, knowing that now she had a tool for instantly lowering her blood pressure!

Rita Marie’s new book, Completely Connected: Uniting Our Empathy & Insight for Extraordinary Results, is available at www.Amazon.com. I’m inspired by reading it, as I hope you will be too! The book is already #2 in Conflict Resolution & Mediation and #5 in Communication & Social Skills, on Amazon’s best-seller list!

Here’s what James O’Dea, renowned peace activist and educator, had to say:

Completely Connected is brilliant, authentic and potent. Rita Marie Johnson puts leading edge theory into groundbreaking practice and offers us a medicine that is both soulful and acutely relevant.”

President Oscar Arias of Costa Rica, a Nobel Peace Prize Laureate, said:

“Combining empathy and insight, as Johnson has shown, is a valid and proven way to improve human relations.”